Anderson Water Damage
Privacy Policy
This page explains what information Anderson Water Damage collects when you contact us about a water damage problem, why we hold it, and how you can ask us to remove it.
Last updated:
Who we are
Anderson Water Damage provides water damage cleanup, extraction, and drying services in Anderson, Indiana, and the surrounding Madison County communities. You can reach us by phone at 765-615-4599 or by email at [email protected].
What this website collects
This website does not use cookies, advertising pixels, or third-party tracking scripts. It does not build a profile of you, and it does not sell or share visitor data with advertisers or data brokers.
The site has no contact form. Every page directs you to a phone number and an email address, so nothing you type is captured by the site itself.
Like any website, the hosting provider that serves these pages keeps standard server records: the IP address making the request, the page requested, the time, and basic browser information. These records exist for security and reliability. We do not use them to identify individual visitors.
What you share when you contact us
When you call or email us, you decide what to tell us. In practice that usually includes:
- Your name and the phone number or email address we should reply to.
- The property address and what kind of building it is.
- A description of the water problem, including the suspected source and the rooms affected.
- Photographs or documents you choose to send us.
- Notes, moisture readings, and photographs we record while working on a job.
Why we hold it
We use this information to answer your question, schedule and carry out the work, document what was found and what was done, produce invoices, and respond to follow-up questions or an insurance claim about that job. We do not use it for unrelated marketing.
Who we share it with
We share job information only where it is needed to do the work or where the law requires it. That can include your insurance carrier or adjuster when you ask us to communicate with them, a subcontractor or specialist brought in for part of the job, and our own accounting or legal advisers. We do not sell personal information.
How long we keep it
We keep job records for as long as they may be needed for the work, billing, warranty questions, insurance claims, and our own legal and tax obligations. When a record is no longer needed for those purposes, we dispose of it.
Security
We take reasonable steps to protect the information we hold, including limiting access to the people who need it. No method of transmission or storage is completely secure, so please avoid sending sensitive personal or financial details by email. We do not ask for payment card numbers by email or through this website.
Your choices
You can ask us what information we hold about you, ask us to correct something that is wrong, or ask us to delete records we are not required to keep. Email [email protected] or call 765-615-4599 and tell us what you need. We may ask you to confirm your identity before acting on a request.
Children
This website is intended for adults arranging property services. We do not knowingly collect information from children.
Links to other sites
Some pages link to outside sources, such as published cost research. Those sites have their own privacy practices, and this policy does not cover them.
Changes to this policy
If our practices change, we will update this page and revise the date shown above.
Contact
Questions about this policy: email [email protected] or call 765-615-4599. This policy is governed by the laws of the State of Indiana.
Dealing with water damage right now?
Call 765-615-4599 and describe what you are seeing.